---
title: Balanced Scorecard
description: Explore the Balanced Scorecard, a strategic management tool for tracking organisational performance. Ideal for aligning operational and strategic goals.
---

[Knowledge Centre | Human Performance Technology by DTS ](https://blog.hptbydts.com)

# [Balanced Scorecard](https://blog.hptbydts.com/balanced-scorecard)

 Written by [Trevor O'Sullivan](https://blog.hptbydts.com/author/trevor-osullivan) | Feb 23, 2023

The Balanced Scorecard is a strategic management tool that provides a comprehensive framework for tracking and measuring an organisation's performance against both short-term operational and long-term strategic goals. Created by Drs. Robert Kaplan and David Norton in the early 1990s, this methodology focuses on a balanced set of performance indicators, which are often divided into four categories: Financial, Customer, Internal Processes, and Learning & Growth. These categories enable an organisation to look at its performance from multiple perspectives, thus providing a more 'balanced' view of its overall health and effectiveness.

## Origin of the Balanced Scorecard

The Balanced Scorecard was created by Drs. Robert Kaplan and David Norton. They introduced the concept in the early 1990s, initially publishing their ideas in a Harvard Business Review article. The Balanced Scorecard has since become a widely-adopted framework for strategic management in various types of organisations.

 

We have explored the Balance Scorecard previously in the following posts:

 

- [40 Must-Know HR, OD, L&D Models & Concepts](https://blog.hptbydts.com/40-must-know-hr-od-ld-models-concepts?hsLang=en-au)
- [In a Nutshell: The Balanced Scorecard](https://blog.hptbydts.com/in-a-nutshell-the-balanced-scorecard?hsLang=en-au)

[View full post](https://blog.hptbydts.com/balanced-scorecard)

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