- Plan: Identify the problem or the process that needs improvement. Develop hypotheses about what changes might improve it, and then plan the changes to implement.
- Do: Execute the plan on a small scale, if possible, to test the changes.
- Check: Evaluate the results of the test, measuring how effective the changes have been in solving the problem or making improvements.
- Act: If the changes were successful, implement them on a broader scale. If they weren't, use the information gathered to return to the "Plan" stage for further refinement.
Origin of the PDCA (Plan-Do-Check-Act)
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General Manager. Since the early 2000s, Trevor has worked with thousands of Talent Management professionals to develop and apply assessment-based talent management solutions for selecting, developing and managing people. Trevor is an active member of the TTI Success Insights (TTISI) Global Advisory Council, contributes to TTISI product development and is a regular presenter at TTISI-R3. He is honoured to have received multiple Blue Diamond Awards and, more recently, the Bill Brooks Impact Award recognising his contributions to the TTISI global network.