- High Skill, High Will (Delegate and Empower) - Team members in this quadrant have both the necessary skills and a strong willingness to take on tasks. They are competent and motivated, making them ideal candidates for tasks that require autonomy and responsibility. Leaders can delegate complex tasks to these individuals and empower them to make decisions.
- High Skill, Low Will (Motivate and Support) - Team members in this quadrant possess the skills required to complete tasks, but their motivation or willingness may be lacking. In this case, leaders should focus on providing motivation, support, and guidance. They can help the team members understand the importance of the task and the impact it has on the team's goals.
- Low Skill, High Will (Develop and Coach) - Team members in this quadrant are eager and willing to contribute, but they lack the necessary skills. Leaders can use this opportunity for coaching and development. They should provide the necessary training, resources, and guidance to help team members build the skills required for the task.
- Low Skill, Low Will (Direct and Supervise) - Team members in this quadrant lack both the skills and motivation for the task. In this situation, leaders need to provide clear direction, closely supervise the work, and offer support as needed. If possible, leaders can consider breaking down the task into smaller, more manageable parts.
Don't forget to share this post!
General Manager. Since the early 2000s, Trevor has worked with thousands of Talent Management professionals to develop and apply assessment-based talent management solutions for selecting, developing and managing people. Trevor is an active member of the TTI Success Insights (TTISI) Global Advisory Council, contributes to TTISI product development and is a regular presenter at TTISI-R3. He is honoured to have received multiple Blue Diamond Awards and, more recently, the Bill Brooks Impact Award recognising his contributions to the TTISI global network.