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Workshop 14: Building Team Resilience Workshop

Welcome to our Organisational Excellence Workshop Series. This series seeks to provide a launch pad for building professional skills and organisational success. Each workshop provides a jumping-off point for a different theme, exploring innovative strategies and practical exercises to enhance work and team dynamics. See more in the series here:
The objective of this workshop is to equip teams with strategies and exercises designed to enhance resilience, enabling them to thrive in challenging environments and bounce back from setbacks effectively.
Full-Day Workshop (8 hours)
Materials Needed:
    • Resilience assessment questionnaires.
    • Materials for brainstorming and planning (e.g. whiteboards, flip charts).
    • Scenarios for resilience skill-building and planning exercises.
    • Feedback forms.
Facilitator's Note:
    • Create a supportive and open environment that encourages honest self-assessment and active participation.
    • Be prepared to offer guidance and facilitate discussions to ensure productive and focused activities.
    • Encourage participants to share experiences and insights, fostering a sense of community and collective learning.

1. Understanding Team Resilience

An introductory session to explore the concept of resilience in a team context, including its importance and benefits.
Desired Outcome:
To establish a foundational understanding of team resilience and its impact on performance and well-being. This activity enlightens participants about team resilience, its benefits, and ways to cultivate it.
    1. Present key concepts of resilience, including its role in team dynamics and performance.
    2. Use interactive discussions or case studies to illustrate resilience in action.
    3. Encourage participants to share their own experiences of resilience in teams.
Potential Challenges:
Overcoming misconceptions about resilience (e.g., viewing it as merely enduring stress). To help overcome this, clarify that it involves proactive strategies for coping and growing.

2. Resilience Self-Assessment

Participants assess their own and their team's current level of resilience.
Desired Outcome:
To help individuals and teams understand their existing resilience strengths and areas for improvement. This activity provides a baseline for resilience growth and tailored strategies.
    1. Distribute resilience assessment questionnaires.
    2. Facilitate individual and group reflections on the results.
    3. Encourage discussion about how these insights can inform their development.
Potential Challenges:
Participants may feel uncomfortable sharing weaknesses. To help overcome this, emphasise confidentiality and the non-judgmental nature of the exercise.

3. Developing Resilience Strategies

Teams brainstorm and develop specific strategies to enhance their resilience.
Desired Outcome:
To create actionable plans for building resilience within the team. This activity involves teams in crafting resilience strategies, ensuring relevance and commitment.
    1. Break into small groups to brainstorm resilience-building activities and practices.
    2. Guide groups to develop a concrete plan incorporating these strategies.
    3. Groups share their plans and receive feedback.
Potential Challenges:
Vague or impractical strategies. To help overcome this, facilitate to ensure plans are realistic, specific, and achievable.

4. Resilience Skill-Building Exercises

Engaging in practical exercises to develop skills crucial for resilience, such as stress management, effective communication, and adaptability.
Desired Outcome:
To practice and strengthen resilience skills in a supportive environment. This activity reinforces resilience strategies through practical experience.
    1. Introduce and lead exercises focused on key resilience skills.
    2. Facilitate reflection and discussion after each exercise.
    3. Encourage participants to consider how these skills can be applied in their daily work.
Potential Challenges:
Engagement in exercises. To help overcome this, use a variety of activities to cater to different learning styles and preferences.

5. Scenario Planning for Resilience

Working through hypothetical scenarios that challenge team resilience, to practice responding effectively.
Desired Outcome:
To apply resilience strategies in simulated high-pressure or adverse situations. This activity uses scenario planning to practice resilience in a risk-free environment, preparing for real challenges.
    1. Present teams with challenging scenarios that require resilience.
    2. Teams work through the scenarios, applying their developed strategies.
    3. Debrief each scenario, discussing the effectiveness of the approaches used.
Potential Challenges:
Scenarios may feel unrealistic or overwhelming. To help overcome this, ensure scenarios are relevant and provide guidance as needed.

6. Building a Resilient Culture

Identifying and planning ways to foster a resilient culture within the wider organisation.
Desired Outcome:
To explore how resilience can be embedded into the organisational culture. This activity fosters a resilient culture supporting individual and organisational health.
    1. Facilitate a discussion on what a resilient organisational culture looks like.
    2. Brainstorm actions and policies that can promote resilience.
    3. Develop a plan for implementing these cultural changes.
Potential Challenges:
Translating ideas into concrete actions. To help overcome this, guide the brainstorming to focus on specific, actionable steps.

7. Workshop Debrief & Feedback Session

Gathering participant feedback and summarising key workshop learnings.
Desired Outcome:
To reinforce key concepts and gather insights for continuous improvement. This activity helps to ensure understanding of the workshop content and provides insights for enhancing future workshops.
    1. Open discussion for participants to share their thoughts on the workshop.
    2. Summarise key concepts and learnings.
    3. Collect written feedback for future workshop enhancements.
Potential Challenges:
Limited participant engagement in providing feedback. To help overcome this, encourage honest and constructive feedback to improve future workshops.

Thank you for joining us in this edition of the 'Organisational Excellence Workshop Series'. We hope the insights and strategies from the Building Team Resilience Workshop have inspired you and provided a valuable tool to kick-start and customise your own workshop. Remember, each workshop in this series is a step towards enhancing and enriching your organisational culture. Stay tuned for our next edition, where we will explore another vital aspect of professional development, continuing our journey of learning and growth. Until then, we encourage you to implement what you've learned and share your experiences with your peers.
Trevor O'Sullivan

Trevor O'Sullivan

General Manager. Since the early 2000s, Trevor has worked with thousands of Talent Management professionals to develop and apply assessment-based talent management solutions for selecting, developing and managing people. Trevor is an active member of the TTI Success Insights (TTISI) Global Advisory Council, contributes to TTISI product development and is a regular presenter at TTISI-R3. He is honoured to have received multiple Blue Diamond Awards and, more recently, the Bill Brooks Impact Award recognising his contributions to the TTISI global network.

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