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Emotions are Contagious

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How can managers navigate uncertainty, lead with emotional intelligence and foster psychological safety in the current environment? Some of the answers lie within the current context of the present state as outlined in the table below.

Table with Challenges from Uncertainty and Opportunities for Leaders

A leader influences the outcomes of a team as seen in the Project Oxygen research as well as in psychological safety measurement. When we measure psychological safety, we look at a leadership influence score because that directly impacts the team and its performance. To register your interest in measuring your team's psychological safety, please click here for further information.

Emotions may be most contagious during times of stress or crises so it’s important to remember that there are opportunities to lead with emotional intelligence and foster psychological safety. 

References

Aaron De Smet, McKinsey. Psychological safety, emotional intelligence, and leadership in a time of flux - Interview. July 2, 2020.

Centre for Creative Leadership. What Is Psychological Safety at Work?. August 31, 2020.

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Temre Green, PhD

Temre Green, PhD

Head of Consulting Services, Australia & New Zealand. Temre has designed, planned and delivered business strategy and transformation programs that were driven by a range of factors, such as innovation, growth, compliance, regulations, restructures and economic downturns. As an Industrial-Organisational Psychologist, Temre has spent her career dedicated to organisational behaviour and the work environment. She is currently focused on the future of work and multiple areas of organisational development that support organisational growth and health.

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