Motivators Profile in Sales & Customer Service

Universal Sales Truth: To a prospect, any price is too high until he or she understands the value of your product or...

Nov 23, 2012 -4 Minute Read

Emotional Quotient (EQ) in Sales & Customer Service

People working in customer-facing roles (sales and customer service), along with their direct managers, need to have the...

Nov 22, 2012 -6 Minute Read

DISC Profile in Sales & Customer Service

Selling is the most important function — the beating heart — of every business because an organisation either has money...

Nov 16, 2012 -4 Minute Read

Motivators Profile in Leadership Development

Job performance and team performanceare both high-priority and highly complex issues for leaders, which are affected by many...

Oct 30, 2012 -5 Minute Read

DISC Profile in Leadership Development

Successful leadership relies on the ability to influence others' behaviour in order to accomplish an objective. The ability...

Oct 22, 2012 -4 Minute Read

Layers of Performance (Layer 1: Emotional Intelligence)

This is part of the Layers of Performance framework: Click Here to read the introduction.

Oct 12, 2012 -1 Minute Read

Famous DISC Characters

We are often asked by the people we work with for examples of famous movie characters as well as real life people and how...

Oct 12, 2012 -1 Minute Read

How Does Emotional Intelligence Affect Your DISC Profile

Let's pretend for a second that you are a sales manager, and you're about to hire a new sales rep. You're looking at their...

Oct 9, 2012 -1 Minute Read